Frequently Asked Questions
Everything you need to know about your BRONX experience.
What is the standard shipping time for BRONX orders?
We offer standard shipping within 3-5 business days. Express shipping options are available at checkout for faster delivery.
What is your return policy?
You can return any unworn shoes in their original packaging within 30 days of purchase for a full refund or exchange.
How do I know which size to order?
We provide a detailed size guide on each product page. If you are between sizes, we generally recommend sizing up for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna.
Are BRONX shoes made from sustainable materials?
We are committed to ethical fashion. Many of our collections feature LWG-certified leather and recycled materials to reduce our environmental impact.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package in real-time.